LEGAL • GOVERNANCE • TRANSPARENCY

Terms of Use

Clear terms governing access to the Global Trust Accreditation Forum website, information, online forms and related digital services.

Global Trust Accreditation Forum (GTAF)

Our digital services are intended to support transparent communication, responsible information exchange and confidence in accreditation-related activities.

1. Acceptance of Terms

By accessing or using the Global Trust Accreditation Forum (“GTAF”) website, online forms, portals, directories or related digital services, you acknowledge that you have read, understood and agree to be bound by these Terms of Use.

If you do not agree with these Terms, please do not use the website or submit information through its online services.

2. About GTAF

GTAF provides accreditation-related information and services intended to support confidence in conformity assessment, certification, inspection, testing, calibration, validation and verification, personnel certification and other applicable assessment activities.

Information presented on the website is provided for legitimate business, professional and accreditation-related purposes.

3. Website Use

You may use the website for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use of the website does not interfere with its operation or the rights of GTAF or other users.

  • Use the website only for legitimate and authorized purposes.
  • Provide truthful and sufficiently complete information where a form requires it.
  • Protect any credentials issued for access to restricted areas.
  • Do not attempt to bypass access controls or security measures.

4. Information & Accuracy

GTAF seeks to keep published information clear and current. However, website content may change as programmes, procedures, standards, forms, contacts and administrative arrangements are updated.

Users should not rely on a website page as a substitute for an applicable accreditation requirement, formal decision, contractual document or official communication issued by GTAF.

5. Accreditation Services

Accreditation services are subject to the applicable GTAF programme requirements, application arrangements, assessment procedures, contractual terms, impartiality controls and formal accreditation decisions.

Information on the website describing an accreditation programme does not by itself constitute an accreditation decision, certificate, approval or guarantee of accreditation.

6. Applications & Submissions

When submitting an application, enquiry, complaint, appeal, whistleblower report or other form, you confirm that the information provided is accurate to the best of your knowledge and that you are authorized to provide information on behalf of the relevant organization where applicable.

GTAF may request clarification or supporting documentation where necessary to process a submission. Submission of information does not automatically create an entitlement to accreditation or a particular outcome.

7. Verification & Public Information

Where GTAF provides an accreditation verification or directory facility, users should rely on the information displayed through the official GTAF service and consider its status, scope and effective dates where shown.

Verification results should not be altered, reproduced in a misleading manner or represented as a broader approval than the information actually supports.

An accreditation status or scope should always be interpreted in the context of the official record and the applicable accreditation programme.

8. Portals & Accounts

Restricted areas such as client or assessor portals may require authorized credentials. Users are responsible for maintaining the confidentiality of usernames, passwords and other access information.

GTAF may suspend or restrict access where it reasonably believes that credentials have been misused, security has been compromised, or access is otherwise unauthorized.

9. Intellectual Property

Unless otherwise stated, website text, graphics, logos, layouts, documents, visual elements and other GTAF materials are protected by applicable intellectual property laws and remain the property of GTAF or their respective rights holders.

You may view and use publicly available materials for legitimate informational purposes. Reproduction, modification, commercial exploitation or redistribution should not occur without appropriate authorization, except where permitted by law.

10. Acceptable Use

You must not use the website to:

  • submit knowingly false, misleading or fraudulent information;
  • impersonate another person or organization;
  • attempt unauthorized access to systems, portals or records;
  • introduce malicious code or interfere with website security;
  • scrape, harvest or systematically extract information in a manner that is unauthorized; or
  • use GTAF content or branding in a way that falsely implies endorsement, accreditation or authorization.

11. Third-Party Links

The website may contain links to external websites, platforms or resources for convenience or reference. Such links do not necessarily mean that GTAF endorses the external service, content or organization.

Third-party websites are governed by their own terms and policies. Users should review those terms before using external services.

12. Availability & Security

GTAF aims to maintain reliable and secure digital services but does not guarantee that the website will always be available, uninterrupted or free from technical defects.

Maintenance, updates, network issues, security events or circumstances outside GTAF’s reasonable control may affect availability. Users should retain appropriate copies of information they are responsible for submitting or maintaining.

13. Disclaimers

Website information is provided in good faith for general informational and service-related purposes. To the extent permitted by applicable law, GTAF does not warrant that every page or item of information will be complete, current or error-free at all times.

Formal accreditation requirements, decisions, contracts and official communications take precedence over general website descriptions where there is a difference.

14. Limitation of Liability

To the extent permitted by applicable law, GTAF will not be responsible for indirect, incidental, consequential or special losses arising from use of, or inability to use, the website or reliance on general website information.

Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited.

15. Changes to These Terms

GTAF may revise these Terms of Use when required to reflect changes in services, website functionality, procedures, legal requirements or organizational arrangements.

When changes are made, the revised version will be published on this page. Continued use of the website after an updated version is published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

16. Applicable Law

These Terms are intended to operate subject to the applicable laws and regulatory requirements governing GTAF and the relevant activity or transaction. Where a specific agreement or programme document contains applicable legal or jurisdictional provisions, those provisions may apply to the relevant relationship or service.

17. Contact GTAF

If you have questions about these Terms of Use, website access, online submissions or the interpretation of a GTAF digital service, please contact GTAF through the official contact channels.

CONTACT GTAF